Welcome to Asset Experts.
How Asset Experts Uses Your Personal Information
Financial companies have the discretion to determine how they share your personal information. Both federal and state regulations grant consumers the right to restrict certain sharing, although not all sharing falls under these limitations. These laws also mandate that we inform you about how we gather, utilize, share, and safeguard your personal information. It's important to carefully read this notice to comprehend our practices.
The types of personal information we collect and share hinge on whether you are a visitor to our website or a customer. If you are a customer, the specific product or service you have with us also affects the information collected. Some of the information we collect from customers includes:
Even if you cease to be our customer, we will continue to retain and share your information as outlined in the subsequent sections of this notice.
Every financial company must share customers' personal information in the course of conducting their day-to-day operations. In the following section, we enumerate the reasons that permit financial companies to share customers' personal information, outline the choices Asset Experts makes in this regard, and indicate whether you have the ability to limit this sharing.
How do we use and share your personal information?
Does AssetExperts share? Can you limit this sharing?
Reasons for sharing personal information
Questions? Contact our customer support team at firstname.lastname@example.org or call (646) 600-8263
Who We Are
Providing This Notice
What We Do
How Does Asset Experts Protect My Personal Information? To safeguard your personal information against unauthorized access and use, we implement security measures in compliance with federal law. These safeguards, encompassing both physical and electronic measures, are elaborated below. They include, but are not limited to, data encryption, limited access to sensitive information restricted solely to employees who require it for legitimate business purposes, and contractual arrangements aimed at upholding the confidentiality of customer information shared with third parties.
How Does Asset Experts Collect My Personal Information?We gather your personal information when you:
Additionally, we acquire your personal information from other entities. For instance, if you choose to link an external account, holdings, or liabilities (such as a bank account, non-Asset Experts brokerage account, or student loan) to your Asset Experts account, we also obtain personal information from the linked account.
Why Can't I Limit All Sharing?
Federal law grants you the right to solely limit:
It's essential to note that Asset Experts does not collect or share information for these purposes. You should be aware that state laws and specific company policies might provide additional rights for limiting sharing. Refer below for more details if you are a resident of California or Vermont.
Information We Collect and Why
In order to provide a high-quality service, Asset Experts collects various types of information when you visit the website or mobile app, sign up as a customer, or engage with Asset Experts in any way.
We collect various types of anonymous information about visitors to Asset Experts, such as device-related information (including browser type and IP address) and server log information (including the date and time of your visit, average time spent on the Asset Experts site, browsing activity, and referring sites). Additionally, we gather information you input into our website, like your name, phone number, or email address when you start the account application process or comment on the Asset Experts blog. This information helps us understand our visitors, improve site navigation, provide requested services, and enhance the Asset Experts experience. If you provide identifying information during the account application process, we store that information as required by federal regulations.
When you create an account with Asset Experts, we collect personal information such as your full legal name, email address, permanent address, date of birth, and social security number. We collect and store this information by law to offer financial services. Not providing this information will prevent you from becoming an Asset Experts customer.
Identity Verification and Account Services
Use of External Services
When using an Asset Experts Visa® Debit Card, certain transaction information is collected for cash rewards purposes by Dosh, our cash rewards partner. For Asset Experts Crypto investing accounts, information is shared with Gemini Trust Company, LLC for account purposes.
Asset Experts at Work Employer and Employee Information
Information is collected from companies using the Asset Experts at Work platform. Employee data collected includes names, social security numbers, dates of birth, and more.
Information is gathered from advisory firms and individual advisors using the Asset Experts for Advisors platform. Personal and financial information about advisory firm customers is collected, as well as information about potential partners.
Cookies, Pixels, and Analytics
How We Use Your Personal Information
Personal information is used to provide financial advice and services, enhance customer experience, improve products, investigate usage, ensure security, and market Asset Experts. Transaction data may be used to provide advice or recommend additional products.
How We Share Your Information
We do not sell, rent, or trade personal information. We share information with third parties for financial services and business operations. This includes certain data analyses, account operations, and marketing. We also share data with partners like Dosh, Gemini, and others as explained in this policy.
You can opt out of certain communications and sharing practices. Details on how to opt out are provided in the policy.
Deletion of Personal Information
You can close your Asset Experts account, but we retain data for legal and regulatory purposes.
Protection of Personal Information
Asset Experts employs various safeguards, both physical and electronic, to protect personal information.
Access and Change of Personal Information
Registered users can access and modify their profile information. Deleted accounts' information is retained for legal, regulatory, and security reasons.
We share anonymized information derived from customer data with third parties for research purposes.
Other Important Information
These policies apply to former customers as well. We retain former customer data for regulatory compliance.
How We Respond to Do Not Track Signals
Online tracking involves collecting data about an individual's internet activity for targeted advertisements and other purposes. Some modern browsers offer a "Do Not Track" signal. Currently, Asset Experts does not respond to the "Do Not Track" signal.
Your Acceptance of This Policy
Changes to the Policy
Our service isn't directed at anyone under 18. If a parent/guardian learns their child under 18 created an account or shared personally identifiable information, contact us. We'll terminate accounts if we learn a child under 18 uses our service.
Your Rights as a Vermont Resident
We don't share nonpublic personal financial information about Vermont residents with non-affiliated third parties, except for routine business purposes or as allowed by law. If you want to revoke authorization for sharing such information provided through our Customer Agreement, contact us. However, please note that without this ability, we can't provide services.